Frequently Asked Questions

1. What's the smallest order you accept?

We accept all orders of all quantities. However, smaller quantity orders will cost more per item. Our normal smallest run is about a twelve pieces.

2. Can we mix and match sizing or styles?

Yes. As long as the logo does not change, you can choose any arrangement of sizes, and even different shirts, styles and colours.

3. Can you supply us the clothing garments?

Of course! Visit our online catalogue. Just choose the product or products you like!

4. When you quote prices do you include all the hidden charges?

We'll never charge you more than we quote. All setup charges are included in our quotes.

5. How fast can we have our clothing ready?

We normally take to the end of 10 business days to have your product ready for ship out or pick up. However, if you need it in a rush, we always try our best to accommodate.

6. What if we don’t see what we want in your catalogue?

Just let us know what you are looking for. We have many more products available than are on our catalogue.

7. Do you do customized Team uniforms?

Of course, we can do it all. Have a particular uniform in mind? We can have your jersey custom created!

8. What are your operating hours?

Our regular hours are Monday to Friday, 9 a.m. to 5 p.m. However, thanks to the internet, our website can provide you with a lot of information all the time. When you need a quote or have any questions, e-mail us for the quickest response. We will respond to your emails within one business day.

9. Can we have our garments personalized?

Yes, we can embroider or print your personalized name on the product you choose. An additional charge will apply.

10. What if we wanted to change our order?

If we have already processed your order, changes cannot be made. You can always try to contact us, and if your order is at a stage it can be adjusted, we will do our best to accommodate, but because of the nature of our business, this is not likely.

11. Can we cancel or return our order?

Since everything we produce is strictly custom printed or embroidered, we cannot take back any returns.

12. What if we ordered some shirts and wanted to get a few extras afterwards?

It is always best to order a few more than you think you need to start. Once your order is complete, ordering a few extra shirts is the same as placing a new order.

13. Can we call any references?

Definitely! Call us and we will provide you with some current references so you can inquire about our service and quality. You can also take a look at our Testimonials section on the website.